PART OF THE QUORUM SENSE COMMUNITY HANDBOOK

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(adapted from the Enspiral Handbook)

Quorum Sense values the people and the relationships that make up our inspiring, changemaking network. We collectively strive to foster an increasingly open, inclusive and caring culture.

In this document you will find three suggested steps to take to safely and appropriately resolve conflict. Also included are support mechanisms if you need additional input to help resolve the conflict.

Note: If you currently feel unsafe in Quorum Sense's communication channels, please e-mail [email protected] immediately. For more information on Quorum Sense's stance on harassment and abuse, visit the Harassment and abuse protocols page.

If you or someone you know is in immediate danger, contact local law enforcement.

We ask all users of the Quorum Sense Community Platform to recognise these network safety guidelines for resolving serious conflicts.

Possible steps to resolving conflict

If you are in conflict with someone else consider taking these three steps:

Step 1 - Contemplate the conflict you're experiencing

• Take time to process experiences if you feel confused, overwhelmed or agitated.
• Note uncertainties and possible misunderstandings in your interactions, including cultural differences.
• Distinguish people's actions from your feelings about them. They're both important, but they're different.
• Distinguish disagreement from personal hostility. We're allowed to disagree, dissent and discuss.
• Review relevant documents and Conflict Resolution Support.

If you've contemplated the experience and have decided it feels like it may be harassment or abuse, please consult our Harassment and abuse protocols page.

Step 2 - Invite conversation

If step 1 has not resolved the issue for you, invite conversation with the other person or persons involved as soon as possible. If you don't feel able to do this, please email [email protected] detailing your concerns.

When contacting the other person or persons, aim to: